Question 431 · 450 in bank
Which DTMF relay method configured on a SIP dial-peer will ensure that a media resource is not invoked by Unified CM for calls to UCCX IVRs?
Show answer
Answer: D
Explanation
It should be D "dtmf-relay sip-kpml". UCCX only supports out of band DTMF. Here is a link about how somebody resolved it. https://community.cisco.com/t5/contact-center/dtmf-not-working-with-uccx/td-p/2317592
Source: Adapted from community discussion — gahhhhaccount
