PGMP practice questions 221–230

1. Question 221 · 439 in bank

   A large international manufacturing company is centralizing its IT which is currently spread over 16 countries. The transition means physically regrouping the infrastructure and aligning processes and organizations. The high-level scope of this transformation encompasses three main areas: 1. The technology area--assessing which technology/tooling should be retained for the target data center. 2. The policies and procedure area--aimed at establishing a common set of processes supporting the new way of delivering services. 3. The HR area--assuring the new organization best fits the diversity of the countries and functional domains, while offering equivalent compensations for comparable functions. You have selected your team and you are preparing the business case to support 1) the team selections you made and 2) your recommendation to proceed to the program's next phase. Which document should be present in your business case?

   • AA detailed plan showing dependencies among the constituent projects
   • BA comprehensive analysis of the different compensation packages offered in the 16 countries
   • CAn inventory detailing all physical and logical components in place and the employees in scope
   • DA cost/benefit analysis of the different scenarios, presenting their respective contributions

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   Answer: D

   Explanation

   I Pick D. Business case present the cost/benefit analysis. But no the detail plan for the project. It should be in the Program roadmap or Program schedule

   Source: Adapted from community discussion — tsangckl

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2. Question 222 · 439 in bank

   A program manager is working on benefits. The program team created and updated a benefits register earlier in the program. The benefits register should include which of the following?

   • AList of planned benefits, earned value (EV), and responsible person
   • BList of planned benefits, measurement method, and component mapping
   • CList of planned benefits, benefit creator, and realization date
   • DList of planned benefits, stakeholders, and risk level

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   Answer: B

   Explanation

   B is the answer. That is the items of benefits register according to The standard for program management y PMI (4.1.1, page 47).

   Source: Adapted from community discussion — Corners

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3. Question 223 · 439 in bank

   A program in a matrix organization includes subprojects for specific required technologies. The program manager assembles a team of project managers to lead each of the component projects. Each component project requires unique technical skills and expertise. To ensure that there are no budget overruns, the program manager leverages the existing time reporting process. What is a critical component of the Program Schedule Management Process?

   • AA list of all the projects that team members are working on
   • BActivity or component start and finish dates, as well as intermediate milestones
   • CTime management training programs for all team members, as well as the project managers
   • DSkill levels of the various project team members, as well as the project managers

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   Answer: B

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4. Question 224 · 439 in bank

   Company A recently signed a contract with a strategic business partner, Company B, to jointly roll out a new technology. Company B is excited about the joint marketing opportunity. Company A's component Quality Assurance team has expressed concerns to you, the program manager, that the product is being rolled out prematurely and has identified potential issues with backend support systems. QA, however, assures you that a manual work around is possible, but not ideal. Company B requests an enhancement to the new product. In a meeting with Company B, you determine that additional funding will be required and resources allocated and scheduled. What is your MOST appropriate next step?

   • ASecure funding from another project that was cancelled.
   • BUse an integrated change control process.
   • CUse the available management reserve.
   • DAdvise Company B that funding and resources are not available.

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   Answer: B

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5. Question 225 · 439 in bank

   Select 3

   Which of the following statements are true regarding program scope statement? (Choose three.)

   • AIt defines all the work and only the required work for the program.
   • BIt formally authorizes the program.
   • CIt sets authorities and limits for the program manager and team.
   • DIt represents a common understanding of the program for the purpose of facilitating communication among the stakeholders.

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   Answer: ACD

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6. Question 226 · 439 in bank

   In the last year, all program phase gate reviews received excellent feedback and exceeded stakeholder expectations. Recently, the customer decides that there is no need to continue phase gate reviews. What should the program manager do next?

   • AAsk the stakeholders what they want and proceed with their recommendations.
   • BAgree with the customer and initiate change control procedures.
   • CContinue periodic gate reviews to maintain program effectiveness for benefits realization.
   • DReplace program reviews with periodic communications of the program's status.

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   Answer: C

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7. Question 227 · 439 in bank

   A program to implement a company's new system is nearing completion and the program manager attempts to close the program. However, despite training provided to the operational staff on the new system, there is concern that the defined expected benefits will not be fully realized. To prevent this concern in the future, which of the following should occur?

   • ACollaboration with the operational staff to develop the benefits sustainment plan
   • BCommunication of the new capabilities' benefits to the operational staff
   • CDevelopment and execution of a benefits transition plan to prepare the operational areas
   • DIdentification of the risk in the program risk register and development of a plan to address the risk

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   Answer: C

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8. Question 228 · 439 in bank

   A new program is being initiated for the HNQ Organization. The program manager is working with the business analyst and management to define several attributes of the program. All of the following are identified during program initiation except for which one?

   • AProgram risk
   • BProgram benefits
   • CProgram scope
   • DLink to organizational strategy

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   Answer: C

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9. Question 229 · 439 in bank

   A program manager joins a team to fix a troubled enterprise-wide customer relationship management (CRM) system. Analysis indicates that duplicate customer information data is resulting in redundant client information. The program manager accesses the knowledge repository for similar programs to gather historical data and trends. A corrective action is identified, and a change in process is implemented to regain data integrity. What should the program manager do with the knowledge gained from this activity?

   • AInclude the lessons learned in the weekly program report
   • BUpdate the communications management plan
   • CUpdate the lessons learned database
   • DCommunicate the corrective action to the program sponsor

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   Answer: C

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10. Question 230 · 439 in bank

    External resources are required for a program. The program manager receives bids from multiple vendors and presents the top vendor to the program governance board. One program governance board member asks the program manager to select a vendor that was dismissed early in the selection process because they were not on the approved vendor list. The program manager learns that this program governance board member has a personal connection to this vendor. What should the program manager do?

    • AAdd the vendor to the approved list
    • BReport an ethics violation
    • CAgree to engage the vendor due to the program governance board member's program influence
    • DInitiate a new vendor selection bid process

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    Answer: B

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PGMP practice, question 221. 439 questions available.