Question 641 · 1459 in bank
During an incident management audit, an IS auditor finds that several similar incidents were logged during the audit period. Which of the following is the auditor's MOST important course of action?
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Answer: B
Explanation
The correct answer is B. Determine if a root cause analysis was conducted. If an IS auditor finds that several similar incidents were logged during the audit period, it is important to determine if a root cause analysis was conducted. A root cause analysis is a systematic process that is used to identify the underlying cause of a problem or incident. By identifying the root cause, organizations can take appropriate corrective action to prevent similar incidents from occurring in the future. Other actions that the auditor may take include documenting the finding and presenting it to management (A), validating whether all incidents have been actioned (C), and confirming the resolution time of the incidents (D). However, identifying the root cause of the incidents is the most important course of action because it will help the organization prevent similar incidents from occurring in the future.
Source: Adapted from community discussion — nickchen