AI-900 practice questions 41–50

1. Question 41 · 236 in bank

   Which AI service should you use to create a bot from a frequently asked questions (FAQ) document?

   • AQnA Maker
   • BLanguage Understanding (LUIS)
   • CText Analytics
   • DSpeech

   Show answer

   Answer: A

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2. Question 42 · 236 in bank

   HOTSPOT - To complete the sentence, select the appropriate option in the answer area. Hot Area:

   

   This is an interactive task on the real exam — a drag-and-drop, hotspot or ordering question. There is nothing to select here, so the answer is shown below for reference.

   Show the answer figure

   Answer: See figure below

   Explanation

   With Microsoft's Conversational AI tools developers can build, connect, deploy, and manage intelligent bots that naturally interact with their users on a website, app, Cortana, Microsoft Teams, Skype, Facebook Messenger, Slack, and more. Reference: https://azure.microsoft.com/en-in/blog/microsoft-conversational-ai-tools-enable-developers-to-build-connect-and-manage-intelligent-bots

   

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3. Question 43 · 236 in bank

   Which scenario is an example of a webchat bot?

   • ADetermine whether reviews entered on a website for a concert are positive or negative, and then add a thumbs up or thumbs down emoji to the reviews.
   • BTranslate into English questions entered by customers at a kiosk so that the appropriate person can call the customers back.
   • CAccept questions through email, and then route the email messages to the correct person based on the content of the message.
   • DFrom a website interface, answer common questions about scheduled events and ticket purchases for a music festival.

   Show answer

   Answer: D

   Explanation

   Because a webchat bot should be able to answer himself and only present the option of rerouting to a human as an alternative, in case the customer is not happy with the bot's responses

   Source: Adapted from community discussion — xRiot007

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4. Question 44 · 236 in bank

   Select 3

   What are three Microsoft guiding principles for responsible AI? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

   • Aknowledgeability
   • Bdecisiveness
   • Cinclusiveness
   • Dfairness
   • Eopinionatedness
   • Freliability and safety

   Show answer

   Answer: CDF

   Explanation

   The six guiding principles are: 1. Fairness 2. Inclusiveness 3. Transparency 4. Privacy and Security 5. Reliability and Safety 6. Accountability

   Source: Adapted from community discussion — Ebenezer

   References

   • Microsoft Learn

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5. Question 45 · 236 in bank

   HOTSPOT - For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point. Hot Area:

   

   This is an interactive task on the real exam — a drag-and-drop, hotspot or ordering question. There is nothing to select here, so the answer is shown below for reference.

   Show the answer figure

   Answer: See figure below

   Explanation

   Reference: https://docs.microsoft.com/en-gb/azure/cognitive-services/qnamaker/concepts/data-sources-and-content https://docs.microsoft.com/en-us/azure/cognitive-services/luis/choose-natural-language-processing-service

   Source: Adapted from community discussion — zvasanth2

   References

   • Microsoft Learn

   

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6. Question 46 · 236 in bank

   HOTSPOT - For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point. Hot Area:

   

   This is an interactive task on the real exam — a drag-and-drop, hotspot or ordering question. There is nothing to select here, so the answer is shown below for reference.

   Show the answer figure

   Answer: See figure below

   Explanation

   You can connect a bot via: Alexa, Office 365 email, Facebook, Kik, LINE, Teams, Skype for Business, Slack, Telegram, WeChat, Webex

   Source: Adapted from community discussion — RRJMkNxo

   References

   • Microsoft Learn

   

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7. Question 47 · 236 in bank

   HOTSPOT - For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point. Hot Area:

   

   This is an interactive task on the real exam — a drag-and-drop, hotspot or ordering question. There is nothing to select here, so the answer is shown below for reference.

   Show the answer figure

   Answer: See figure below

   Explanation

   Q3 is Y ...which provides the ability for users to interact with the bot directly in a web page... (https://docs.microsoft.com/en-us/azure/bot-service/bot-service-channel-connect-webchat?view=azure-bot-service-4.0) Direct Line: Integrate a bot into a mobile app, web page, or other applications (https://docs.microsoft.com/en-us/azure/bot-service/bot-service-manage-channels?view=azure-bot-service-4.0)

   Source: Adapted from community discussion — theLazyGuy

   References

   • Microsoft Learn
   • Microsoft Learn
   • Microsoft Learn

   

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8. Question 48 · 236 in bank

   HOTSPOT - For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point. Hot Area:

   

   This is an interactive task on the real exam — a drag-and-drop, hotspot or ordering question. There is nothing to select here, so the answer is shown below for reference.

   Show the answer figure

   Answer: See figure below

   Explanation

   Box 1: Yes - Azure bot service can be integrated with the powerful AI capabilities with Azure Cognitive Services. Box 2: Yes - Azure bot service engages with customers in a conversational manner. Box 3: No - The QnA Maker service creates knowledge base, not question and answers sets. Note: You can use the QnA Maker service and a knowledge base to add question-and-answer support to your bot. When you create your knowledge base, you seed it with questions and answers. Reference: https://docs.microsoft.com/en-us/azure/bot-service/bot-builder-tutorial-add-qna

   Source: Adapted from community discussion — Lewikeezy

   References

   • azure.microsoft.com documentation
   • Microsoft Learn
   • Microsoft Learn

   

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9. Question 49 · 236 in bank

   HOTSPOT - For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point. Hot Area:

   

   This is an interactive task on the real exam — a drag-and-drop, hotspot or ordering question. There is nothing to select here, so the answer is shown below for reference.

   Show the answer figure

   Answer: See figure below

   Explanation

   Reference: https://docs.microsoft.com/en-us/azure/architecture/reference-architectures/ai/conversational-bot https://docs.microsoft.com/en-us/azure/bot-service/bot-builder-webchat-overview?view=azure-bot-service-4.0

   

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10. Question 50 · 236 in bank

    You have a knowledge base of frequently asked questions (FAQ). You create a bot that uses the knowledge base to respond to customer requests. You need to identify what the bot can perform without adding additional skills. What should you identify?

    • ARegister customer purchases.
    • BRegister customer complaints.
    • CAnswer questions from multiple users simultaneously.
    • DProvide customers with return materials authorization (RMA) numbers.

    Show answer

    Answer: C

    Explanation

    C. Answer questions from multiple users simultaneously. The tasks like A (Register customer purchases), B (Register customer complaints), and D (Provide customers with return materials authorization (RMA) numbers) would typically require transactional capabilities and potentially integration with the company's back-end systems. The bot would need additional skills or APIs to interact with these systems and execute these tasks effectively. On the other hand, answering questions from multiple users simultaneously is a task that can be accomplished with a bot built on a knowledge base, as it simply entails retrieving and providing information already contained within the knowledge base.

    Source: Adapted from community discussion — redsoxfred

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Keyboard:J Kmove between questionsA–Dselect an answerRshow or hide the answer← →change page

AI-900 practice, question 41. 236 questions available.