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Start guided practiceCollaboration Communications Systems Engineer
Voice and meetings in Microsoft Teams: planning collaboration communications, configuring Teams Phone and calling plans, running meetings and town halls, and managing Teams Rooms and devices.
Collaboration Communications Systems Engineer is Microsoft's associate-level it operations & support certification, sat as exam MS-721. The exam runs for 1 hour 40 minutes, with a pass mark of 700 / 1000 (scaled). It costs US$165 at the standard rate.
Microsoft publishes the syllabus as 4 weighted domains. Implement and configure Teams Phone carries the most weight at 33%, and the three largest domains together account for roughly 79% of the scored content — worth knowing before you decide where study time goes.
Confirm these details on the official Microsoft page before booking — vendors adjust format and pricing without notice.
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The published exam guide for MS-721, in the vendor's own order.
01Plan and design collaboration communications systems
23%02Configure and manage Teams meetings, webinars, and town halls
18%03Configure and manage Teams Rooms and devices
23%04Implement and configure Teams Phone
33%Microsoft 365 administration experience and networking fundamentals.
Associate level — Role-based credentials for practitioners with hands-on experience.
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Clear answers about the exam, the study experience, and what to expect before you begin.
The exam is scheduled for 1 hour 40 minutes. Microsoft does not publish a fixed question count for this exam.
700 / 1000 (scaled). Confirm the current figure on the official exam page before booking, as vendors adjust cut scores when an exam form is refreshed.
The standard price is US$165. Local pricing, taxes and any retake policy vary by region, so check the official page for the figure that applies to you.
Microsoft 365 administration experience and networking fundamentals.
The exam guide covers Plan and design collaboration communications systems, Configure and manage Teams meetings, webinars, and town halls, Configure and manage Teams Rooms and devices and Implement and configure Teams Phone. The full weighted breakdown is listed above.
Yes — this exam has 165 practice questions available here, each with the correct answer marked.