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Start guided practiceVoice and meetings in Microsoft Teams: planning collaboration communications, configuring Teams Phone and calling plans, running meetings and town halls, and managing Teams Rooms and devices.
Collaboration Communications Systems Engineer is Microsoft's associate-level it operations & support certification, sat as exam MS-721. The exam runs for 1 hour 40 minutes, with a pass mark of 700 / 1000 (scaled). It costs US$165 at the standard rate.
Microsoft publishes the syllabus as 4 weighted domains. Implement and configure Teams Phone carries the most weight at 33%, and the three largest domains together account for roughly 79% of the scored content — worth knowing before you decide where study time goes.
Confirm these details on the official Microsoft page before booking — vendors adjust format and pricing without notice.
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The published exam guide for MS-721, in the vendor's own order.
01Plan and design collaboration communications systems
23%02Configure and manage Teams meetings, webinars, and town halls
18%03Configure and manage Teams Rooms and devices
23%04Implement and configure Teams Phone
33%Microsoft 365 administration experience and networking fundamentals.
Associate level — Role-based credentials for practitioners with hands-on experience.
Preview 25 supported questions before unlocking the 162-question MS-721 bank.
Community-contributedCompiled from publicly posted community exam discussions. Contributed by third parties rather than written here, so accuracy varies and most items carry no explanation. Progress and bookmarks stay in this browser.
Answer support: 0 explanations, 147 questions with candidate context and 0 questions with direct citations. Bank updated .
Choose an answer, reveal the key, and review available explanations, citations and candidate context.
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Compiled from exam discussions posted publicly by other people on ExamTopics. Copyright in each contribution rests with its original author; it is reproduced here for study. Not verified by us — most items carry no explanation. To request removal, see our content policy.
The exam is scheduled for 1 hour 40 minutes. Microsoft does not publish a fixed question count for this exam.
700 / 1000 (scaled). Confirm the current figure on the official exam page before booking, as vendors adjust cut scores when an exam form is refreshed.
The standard price is US$165. Local pricing, taxes and any retake policy vary by region, so check the official page for the figure that applies to you.
Microsoft 365 administration experience and networking fundamentals.
The exam guide covers Plan and design collaboration communications systems, Configure and manage Teams meetings, webinars, and town halls, Configure and manage Teams Rooms and devices and Implement and configure Teams Phone. The full weighted breakdown is listed above.
Yes — this exam has 162 practice questions available here, each with the correct answer marked. They are community-contributed, compiled from exam discussions posted publicly by other people rather than written here, and most do not carry an explanation.