Question 111 · 355 in bank
A user changes the status of a device to stolen in the My Devices Portal of Cisco ISE. The device was originally onboarded in the BYOD wireless Portal without a certificate. The device is found later, but the user cannot re-onboard the device because Cisco ISE assigned the device to the Blocklist endpoint identity group. What must the user do in the My Devices Portal to resolve this issue?
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Answer: D
Explanation
The correct answer is D. Delete the device, and then re-add the device. When a device is marked as stolen in the My Devices Portal of Cisco ISE, it is automatically assigned to the Blocklist endpoint identity group. This group is used to prevent unauthorized devices from accessing the network. In order to resolve this issue and re-onboard the device, the user needs to delete the device from the My Devices Portal. This will remove it from the Blocklist endpoint identity group. Once deleted, the user can then re-add the device and go through the onboarding process again. Options A, B, and C are incorrect because they do not address the issue of being assigned to the Blocklist endpoint identity group. Manually removing the device from this group (option A) would require administrative access and may not be possible for a regular user. Changing the device state from stolen to not registered (option B) or changing the BYOD registration attribute of the device to none (option C) would not remove it from the Blocklist endpoint identity group.
Source: Adapted from community discussion — faridh
