CSCP practice questions 371–380

1. Question 371 · 505 in bank

   Which of the following statements about communications related to change management is most accurate?

   • ACommunication should flow from key business subject matter experts to upper management.
   • BThe communication plan for implementing change should place equal emphasis on business objectives and information technology (IT) processes.
   • CCommunication should flow both directions between all levels within the organization and key messages should be repeated frequently.
   • DCommunication should flow down from upper management to ensure focus on the business directives.

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   Answer: C

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2. Question 372 · 505 in bank

   Which of the following statements regarding ISO 31000 is correct?

   • AIt is an international standard for risk management and is intended for certification purposes.
   • BIt includes guidelines for establishing internal and external risk communication processes.
   • CIt is a management system standard developed to assist the financial services industry in risk mitigation.
   • DIt is a mandatory standard enforced by the U.S. Securities and Exchange Commission (SEC).

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   Answer: B

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3. Question 373 · 505 in bank

   Strategic supplier relationships may fail if the partners:

   • Ado business with competitors.
   • Bhave strengths that are not complementary.
   • Cdo not honor commitments.
   • Ddo not violate trusts.

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   Answer: A

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4. Question 374 · 505 in bank

   Which of the following sustainability practices should be considered first?

   • AReduce
   • BReuse
   • CRepurpose
   • DRecycle

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   Answer: A

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5. Question 375 · 505 in bank

   A company manufactures and sells standardized commodity products domestically but plans to expand to a global market. The company should consider which of the following approaches when planning and implementing the expansion?

   • AIncrease customer segmentation efforts.
   • BIncrease customization for global markets.
   • CCentralize planning and integrating information systems.
   • DDecentralize management and decision making.

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   Answer: B

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6. Question 376 · 505 in bank

   Which of the following techniques require close coordination between product and process design?

   • AConcurrent engineering
   • BSequential engineering
   • CPriority planning
   • DVoice of the customer (VOC)

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   Answer: A

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7. Question 377 · 505 in bank

   Which of the following actions typically increases the customer perception of product or service value?

   • AIncreasing safety stock levels
   • BImplementing promotional plans
   • CAchieving order fulfillment expectations
   • DExpanding distribution channels

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   Answer: C

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8. Question 378 · 505 in bank

   The primary purpose of supply chain event management (SCEM) is to provide users the ability to:

   • Again visibility into the extended supply chain.
   • Btrigger an alert or action within another supply chain application.
   • Cadjust the supply chain planning parameters.
   • Dapply best practices and frameworks throughout the supply chain.

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   Answer: B

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9. Question 379 · 505 in bank

   A company used Global Reporting Initiative (GRI) guidelines to complete a sustainability self-assessment. Which of the following actions would be the most appropriate next step?

   • AShare information with all stakeholders.
   • BObtain top management support.
   • CIdentify action items.
   • DConduct gap analysis.

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   Answer: D

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10. Question 380 · 505 in bank

    Which customer perspective of value includes customization of value-added services?

    • AEconomic
    • BFunctional
    • CMarket
    • DRelevancy

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    Answer: B

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CSCP practice, question 371. 505 questions available.